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Always a 20 - 30 minute wait

Story from nhs.uk

"Always a 20 - 30 minute wait"

About: Pickering Medical Practice

These GP's are such poor time keepers. Even if you have the 1st app. you have to wait. I have NEVER been seen early, today I walked out after a 40 minute wait, no one cares. Make patients keep to time, or come back, you anger others. I could manage a 10 minute wait but 40 minutes. No. Again you dont care. Dont talk about cuts its plkr time management.

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Responses

Response from Pickering Medical Practice 4 years ago
Pickering Medical Practice

Submitted on 22/01/2020 at 09:05
Published on nhs.uk at 11:16

Bob

Please accept our sincere apologies. We are sorry for the delays you have experienced.

All our staff do their best to keep to time and minimise waiting times when delays occur. Pickering is a very busy surgery and inevitably there are delays at times. We take steps to mitigate this problem whenever we can as no one benefits from late running appointments.

If you would like to discuss this matter, please get in touch with us.

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