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"Prompt & Professional"

About: Lincoln County Hospital / Gynaecology

(as the patient),

Cant speak highly enough of all the staff i have encountered so far, especially those on Branston Ward , for Truclear procedure at Lincoln hospital today.

Arrived for my procedure, early as dont like to keep people waiting, was seen promptly & professionally by staff who obviously wanted to put me at ease. I was talked through every step & given nothing but encouragement & praise . 

Thank you for putting my mind at ease & performing the procedure promptly & efficiently 

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Responses

Response from Debbie Richards, Gynaecology Outpatients Sister, Trust wide, United Lincolnshire Hospitals NHS Trust 4 years ago
Debbie Richards
Gynaecology Outpatients Sister, Trust wide,
United Lincolnshire Hospitals NHS Trust
Submitted on 30/12/2019 at 12:38
Published on Care Opinion at 12:38


Dear Fordy54,

Thank you for taking the time to leave your feedback after your recent visit to the Gynaecology Outpatient Clinic at Lincoln County Hospital.

We always welcome patient feedback as the team are really passionate about providing a patient centred and high quality service to those who are referred to our services. Your feedback really helps us to know how we are getting it right and also if there are areas in which we can improve.

It is particularly rewarding for the staff when we read such positive comments,and this is really appreciated by the whole team. I will ensure that I pass on your comments directly to them all and I know that they will be reassured to know that you felt that you were seen promptly, put at ease and your care was professionally delivered. This is exactly the patient centred care we are striving to deliver.

Thank you again for taking the time to leave your comments and we wish you well for the future.

kind regards

Debbie Richards

Trust Wide Gynaecology Outpatients Sister

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