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"Uncertainty around childbirth"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as a service user),

I am currently 5 months pregnant. As someone who has always suffered from anxiety, I was really hoping to be able to tour the maternity ward and the MLU prior to my due date, just to know what to expect on the big day. Even simple things such as knowing exactly where to report to when I'm in labour without having to wander around the corridors looking for the right room would help put my mind at ease. But I was told by my midwife that this hospital doesn't allow it. She said that there is a virtual tour online I can look at instead. After searching long and hard I found the link for this on Facebook, but it's an old link and it doesn't work.

I am not writing this as a complaint, as I have not experienced any bad treatment from the hospital so far (I have attended my 2 pregnancy scans there, both were good experiences). It's more of a suggestion for improvement. If for some reason it's not possible to allow for tours of the ward, then perhaps an updated virtual tour would be a good compromise to help people like me.

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Responses

Response from Amanda Kennett, Senior Midwife for Inpatients, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Amanda Kennett
Senior Midwife for Inpatients, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 28/11/2019 at 17:31
Published on Care Opinion at 17:31


picture of Amanda Kennett

Hi Espeja

Thank you for contacting care opinion with your experience around requesting a tour of the maternity unit. This is certainly something that I can help you with and I can understand how coming in to see the unit may help to alleviate some of your anxiety.

Please could I ask you to ring me on 01698 361100 and ask for dect phone 7226 it would be easier to talk to you directly so that we can arrange something for you. If I am in a meeting my phone will be answered so if you wouldn't mind leaving a phone number where I can contact you that would be helpful and I will get back to you.


Just to let you know an updated virtual tour of the unit is coming very soon and the unit is being filmed this weekend in preparation for this. We will get this on to the website as soon as possible.

Thank you for your comments and I look forward to hearing from you.

Best Wishes

Amanda

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