Having found a lump in my breast , my G.P. referred me to the Breast Centre Raigmore.
The service I received there was second to none. It is an extremely busy place with many women waiting for investigations and consultations. Despite this , I was treated with the utmost care and attention.
The receptionist knew that my visit involved a flight and offered to validate all my documents without prompting. The nurse who collected me from reception explained what I could expect when I saw the Consultant. The Consultant was extremely polite and personable , even meeting me at the door to introduce himself. The radiographer and sonography were polite and efficient. After my investigations, a nurse took the time to explain how to look after myself ( even providing paperwork to remind me).
I am back for a second visit today and Diane has looked after me superbly - she has kept me informed of any delays and even brought me tea when she was aware that I would have a bit of a wait. I can’t thank this excellent team enough. This unit is an absolute credit to the NHS with outstanding patient care from the whole team.
"The unit is a credit to the NHS"
About: Raigmore Hospital / Breast Clinic Raigmore Hospital Breast Clinic IV2 3UJ
Posted by Luckyone2 (as ),
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