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"Excellent Service"

About: St Mary's Hospital (Newport)

I would like to praise all the staff in A/E, operating theatre and other departments I had to visit for their excellent care and attention during my brief stay at the Hospital.

I arrived at A/E at 12.00 midnight on 17.11.19 with excruciating pains in my right side and groin which were subsequently diagnosed to be caused by kidney stones.

Once I was admitted I received excellent treatment by all the very caring and helpful day and night shift staff in A/E. They were under a lot of pressure to carry out their work as all the patient cubicles were full and new arrivals were kept nearby waiting to be treated.

Subsequently I had an operation and again all the operating staff and after care staff deserve my praise for the caring way in which they treated me and other patients around me.

I can’t thank the hospital enough for all the work they do in caring for the community.

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Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 4 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust
Submitted on 30/12/2019 at 10:16
Published on Care Opinion at 10:16


picture of Vanessa Flower

Thank you very much for your positive feedback about the care under the Isle of Wight NHS Trust. I am pleased to read that the care you received was of a high level, and that you were treated promptly for your condition. I trust that you have recovered fully since your operation in November.

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