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"excellent service"

About: Royal Blackburn Hospital

I attended A and E with my son in law who had broken his shoulder skiing.He was triaged quickly,x-rayed and saw nurse practitioner and was put in a sling and given future apt all within an hour.excellent service and pleasant staff.thankyou

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital
Submitted on 22/11/2019 at 14:25
Published on nhs.uk at 14:47


Thank you for taking the time to tell us about your recent visit to the Emergency Department at Royal Blackburn Teaching Hospital with your son in law following a ski accident.

It is lovely to receive such positive feedback regarding the care and service your son in law received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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