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Care Opinion

Ear problems

Posted By Jann

"Ear problems"

About: Pilgrim Hospital / Ear, Nose and Throat

(as the patient),

After having ear problems for months, I was referred to ENT. I saw Mr Michael Oko, what a lovely man he explained everything to me and told me why I was having the problems. I could have kissed him to be honest as I was thinking all sorts he made me feel so much better. Such a nice happy man thank you so much for putting me at ease and explaining to me why I was suffering I am truly grateful to you.  

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Responses

Response from Gill Allen, Sister, Ear, Nose & Throat, United Lincolnshire Hospitals NHS Trust 4 years ago
Gill Allen
Sister, Ear, Nose & Throat,
United Lincolnshire Hospitals NHS Trust

Submitted on 25/11/2019 at 10:38
Published on Care Opinion at 11:11

Dear Jann,

Thank you for your kind words.

I am pleased that your experience with us was a good one. We strive to ensure all our patients feel safe and are listened to in the department and I am glad that Mr Oko made you feel all of these things and we are getting it right.

Best Wishes

Sister Gill Allen

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