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operational excellence

Story from nhs.uk

"operational excellence "

About: The Whittington Hospital

I am impressed by the way the clinic operates. The nurses are very helpful, accommodating, efficient, and professional.

Going through a fertility process can be both emotional and logistically challenging however the way the nurses they arrange the early scans, being on time, having the prescriptions ready, they really run the entire process with minimum disruption to the everyday life

I am very grateful

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Responses

Response from The Whittington Hospital 4 years ago
The Whittington Hospital

Submitted on 09/12/2019 at 15:09
Published on nhs.uk at 15:09

Thank you for your compliment regarding the care you received at this hospital, I hope this finds you well. We would like to thank you for taking the time to express your appreciation towards the care you received. Your comments have been shared with the service and directorate managers, so that they are aware of your feedback. It is always a pleasure to read that our staff have given good care to our patients.

Best wishes.

PALs and Complaints team.

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