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"Brilliant hospital, wonderful staff."

About: Russells Hall Hospital

I was admitted with acute kidney pains and was found to have a blocked kidney and Sepsis. My care was brilliant from start to finish. Also I found the meals were really lovely this time. The hospital was very clean. I have long term Agoraphobia and also mild Social phobia and was very scared to go into hospital but was made to feel very comfortable. Every step of my care and operation were explained and certain problems I had were taken into consideration and accommodated and I am so thankful to everyone for saving me and so are my children. I have to go back after Christmas but this time I'm not so scared and looking forward to being repaired in another operation and fully back on my feet again. Everyone at Russells Hall deserves a medal a hug and a pay raise.

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Responses

Response from Russells Hall Hospital 4 years ago
Russells Hall Hospital
Submitted on 02/12/2019 at 12:19
Published on nhs.uk at 12:55


Thank you for submitting your feedback.

We are so pleased to hear that your experience was so great. Please be assured that your kind comments have been shared with the teams responsible who will be pleased to hear of them.

Patient Experience Team

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