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Excellent practice

Story from nhs.uk

"Excellent practice"

About: St Helens Hospital

I attended the Dermatology clinic in a state of worry and dread as I am a nervous person and I feared the worst! As it was I could not have been treated better. I did not have a long wait and was greeted by a caring nurse.The consultant was very understanding and allayed my fears and assured me of choices. The outcome was much better than I'd feared and I am very thankful for all the care I received. Thank you all so much!

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Responses

Response from St Helens Hospital 4 years ago
St Helens Hospital

Submitted on 22/11/2019 at 16:42
Published on nhs.uk at 17:27

Thank you for taking the time to feedback to us regarding your recent clinic attendance. It is nice to hear you found the experience so positive despite your initial worries and we are glad our staff did all they could to make you feel at ease. We will ensure your lovely feedback is shared with the staff and thank you again for taking the time to tell us about your experience.

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