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"Steroid injection to hip"

About: Crosshouse Hospital / Day Surgery

(as the patient),

I would just like to thank the nurse who held my hand while I cried like a baby getting a steroid injection into my hip, I have never felt pain like it, as a nurse myself I have never quite understood the gratitude from a patient when you hold their hand.  I was a stranger to this nurse as she was to me, but to have that hand, and to squeeze it at every point of pain, and have her tell me I was going to be ok was very comforting.  Just that human contact and reassurance made the whole experience better. She truly was my rock at that moment and time.

(Ps..I squeezed so hard I hope I didn’t break your fingers 😂) 

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 28/11/2019 at 16:06
Published on Care Opinion at 16:06


picture of Eunice Goodwin

DearPoppy78,

As clinicians, it is likely that we frequently underestimate how the 'small things' really matter. I think you have summarised the impact rather beautifully and the nurse who held your hand may recognise your story.

Thank you for taking time to share this with us. I will pass this to the team and I am sure they will very much appreciate this.

I hope you are fully recovered,

Best wishes.

Eunice

(p.s. Don’t worry too much about the nurse, I am sure you didn’t damage her finger, but at least she wouldn’t have far to go to pop into the x-ray department if need be 😂)

.

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