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"Being a patient instead of my usual nurse role"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5)

(as the patient),

As I currently write this I am awaiting my IDL from ARU 1, I am a registered nurse here in the QEUH who unfortunately took unwell during a shift, the kindness and compassion given to me by the night team coordinators, the triage nurse in A& E, the porters, X-ray team, My A& E nurse Fin, every doctor I met in A& E and ARU 1 and every auxiliary and staff nurse in both arenas treated me with the upmost of respect and care, as strange as it was to being to patient instead of my usual nurse role they listened and comforted me whilst treating me. To everyone I incountered thank you, you have reminded me that I really am in the most rewarding job. I am very greatful for the level of care provided to me and the laughs that kept me going through my admission.  

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Responses

Response from Sheila Dickson RGN BSc, Patient Experience & Public Involvement Project Manager, Patient Experience & Public Involvement, NHSGGC 4 years ago
Sheila Dickson RGN BSc
Patient Experience & Public Involvement Project Manager, Patient Experience & Public Involvement,
NHSGGC
Submitted on 20/11/2019 at 13:29
Published on Care Opinion at 13:29


picture of Sheila Dickson  RGN BSc

Dear bon

In the first instance, I was sorry to hear that you had taken unwell during your shift, I hope that you are recovering well. I shall be delighted to pas on your comments to the teams in X-ray A&E and ARU 1. As a registered nurse myself I agree that it is the most rewarding job and to receive such feedback as you will know means so much to us all.

Many thanks once again and take care

Sheila

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