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"Great care"

About: Peterborough City Hospital

From the first consultation, through my pre-op assessment and surgery last week, I have nothing but praise for the care I received at the Mother and Children's Unit. I was treated by all staff with great kindness; the communication was excellent so I knew just what to expect; and the surgeon was approachable and instilled great confidence. Once out of recovery and on the ward, I was kept very comfortable - the proactive and effective pain management was much appreciated. Fortunately, my stay was a short one, but I feel incredibly fortunate to have this super resource available to me and my family.

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Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 4 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust
Submitted on 20/11/2019 at 14:06
Published on Care Opinion at 14:06


Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

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