"At last a practice that cares about its patients"

After 30+ years of being registered with a closer practice to where we live, we made the decision to join Townhill Surgery. This was because we had seen a progressive decline in the patient care being offered and the fact that communication with the surgery was almost impossible. What we have received at Townhill Surgery is quite a different experience. Whether you ring up or go in person you are treated with respect and valued and everyone wants to help you. My appointments with the doctor and nurses have been excellent. Punctual, professional and actually treating you as a human being. Moreover, there was a proactive approach to looking after myself with suggestions and actions taken. After such a long time being with another surgery I was worried about the move. However, my experience has only been positive and I would recommend Townhill Surgery to other potential patients, who may be considering a similar move. Thank you to everyone at Townhill Surgery for making us feel welcome, valued and important.