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Assessment appointments

Story from nhs.uk

"Assessment appointments "

About: Braintree - the Gables

3 assessments I sat, 3 times I got knocked back, complaint wasn’t followed up, I now have 4th assessment tomorrow. They won’t help, they don’t have the funds to help, and they don’t seem like they care. Poor service. Don’t know what I’m going to do if they tell me no again!

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Responses

Response from Braintree - the Gables 4 years ago
Braintree - the Gables

Submitted on 25/02/2020 at 12:29
Published on nhs.uk at 12:30

Thank you for leaving this feedback. I am sorry you have not had a positive experience of our services. As your comments are anonymous we cannot comment directly, if you would like to provide your details we can look into your specific concerns and respond to you. You can contact the Patient Advice and Liaison Service (PALS) freephone:0800 085 7935 or complaints 01268 407817. You can also email us at epunft.pals@nhs.net or epunft.complaints@nhs.net or write to Complaints Department, The Lodge, Lodge Approach, Wickford, Essex SS11 7XX.

I hope you will make contact directly with us so that we can investigate and respond to the issues that are causing you concern

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