This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Brilliant - couldn't ask for more"

About: Queen's Hospital (Romford)

I recently fractured my left wrist, and was referred to Queen's for surgery.

My first appointment was very thorough and I was sent for all the pre operation tests. The doctors were very kind and explained everything very well.I have to say that everyone I met, including in radiology, ecg and haematology were all lovely friendly people as well.

A week later I had a call to tell me my operation would ge the following day. I attended day surgery on 8 November and, although I had to wait for a while, I was kept informed.

I was taken to surgery where again the doctors and anaesthetist were very informative and put me at my ease. As my surgery was quite late in the day, I couldn't go home but was moved into Amber B ward for the night. Again I was very impressed with the care and kindness from everyone I met; the lovely ladies who made me tea and supplied me with biscuits in the night as I hadn't eaten, the nurses and doctors who always took time to speak even though they were so busy.

Thank you Queen's hospital, I couldn't have asked for better care.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen's Hospital 4 years ago
Queen's Hospital
Submitted on 19/11/2019 at 17:02
Published on nhs.uk at 19:00


Thank you for taking the time to provide us with your feedback, I am so pleased to hear that you are happy with the treatment provided to you and that all the doctors were kind and explained everything to you. I will ensure your kind words are passed onto the team so that they know what a brilliant job they are all doing. Once again, thank you for taking the time to provide us with your feedback.

Kind Regards

Michele Elliott

Interim Divisional Director of Nursing

Surgery Division

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k