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excellent

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"excellent"

About: Royal Blackburn Hospital

i had severe shortness of breath due to copd and a lung infection, the ambulance crew turned up and im not used to this , they were absolutely fantastic , calmed me down and talked to me , all i can say is wow total respect to them two , got sent to c6 i think respetory unit , and another wow , every member of staff treated me like a human being and made a horrible scarry experience a lot easier for me , like i said im not used to that , i have nothing but total and absolute respect for all of them , from ambulance to ward staff , just wanted to say thankyou so much to each and everyone of them ,

total respect brh

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital

Submitted on 13/11/2019 at 08:56
Published on nhs.uk at 17:54

Thank you for taking the time to tell us about your recent stay on Ward C6 at Royal Blackburn Teaching Hospital following shortness of breath due to copd and a lung infection.

It is lovely to receive such positive feedback regarding the care and service you received during your stay and we are delighted to pass this on to the staff on ward C6 who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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