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"Thanks very much to all staff concerned"

About: University Hospital Monklands / Cardiology/Coronary Care Unit (Ward 18) University Hospital Monklands / Physiotherapy

(as the patient),

Had a heart attack. Started cardio rehahab which lasted 8 weeks, twice weekly. Staff were very friendly, could have pushed me a bit harder, could have changed the music sometimes. Thanks very much to all staff concerned.  

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Responses

Response from Eileen Clarke, Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 4 years ago
Eileen Clarke
Senior Nurse - Surgical, University Hospital Monklands,
NHS Lanarkshire
Submitted on 14/11/2019 at 10:21
Published on Care Opinion at 10:21


picture of Eileen Clarke

Dear Shuggy

Thank you very much for your kind posting on Care Opinion. I was pleased to hear that staff were friendly. We will take on board your comment regarding the music and I will ensure that staff are aware of your post.

I hope you are recovering well and wish you all the very best.

Kind regards


Eileen

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Response from Fraser McJannett, Medical Service Manager, University Hospital Monklands, NHS Lanarkshire 4 years ago
We are preparing to make a change
Fraser McJannett
Medical Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 14/11/2019 at 10:51
Published on Care Opinion at 12:03


picture of Fraser McJannett

Hi Shuggy

Thanks for taking the time to provide this feedback. I'm pleased to hear that you found the staff friendly. I will share this feedback with the clinical team concerned particularly in relation to the music to see if there's anything we can do to 'mix it up'.

Wishing you all the best for your ongoing recovery.

Best regards

Fraser

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Response from Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 4 years ago
We have made a change
Submitted on 17/12/2019 at 15:18
Published on Care Opinion on 18/12/2019 at 09:54


Dear Shuggy

I wanted to give you an update regarding the music in the Cardiac Rehabilitation Classes. We shared your post from Care Opinion and the staff who participate in the classes have updated their music playlist to ensure there is more variety for everyone. I hope this meets with your satisfaction.

Kindest regards

Eileen

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