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"Improving my muscles around my knees."

About: Ayrshire & Arran Community Services / Physiotherapy

(as the patient),

I attended a class at Auchinharvie twice a week with very good results. The class was well organised and supervised by ladies who explained what exercises we had to do and then corrected and encouraged us to do our best. Overall, an excellent service which benefited all concerned.  

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 20/11/2019 at 10:36
Published on Care Opinion at 10:36


picture of Eunice Goodwin

Dear Newport,

I am delighted to hear how "excellent" the service was at the Auchinharvie centre. Thank you so much for taking time to share this; I am sure the staff will be pleased to read how helpful this has been in your recovery.

All the best for your ongoing recovery,

Eunice

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