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"The HOST team - exceptional service"

About: Royal Surrey County Hospital

My 94 year old Dad was in RSCH A&E overnight and moved to the new Clinical Decision Unit on Sunday morning. From that moment onwards the NHS at its very best swung into action. He was seen by 3 different consulting staff as well as an occupational therapist/physio before being released. The follow up since then has been utterly fantastic - everyone has gone the extra mile to get him comfortable, safe and reassured after his nasty fall. He has had physio, mobility aids etc all delivered at home. Staff (including Millbrook) have let us know when they are coming...and arrived as scheduled. They have given him (and me) the confidence that he can get back to living a full life in a supported environment. Just amazing service.

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Responses

Response from Royal Surrey County Hospital 4 years ago
Royal Surrey County Hospital
Submitted on 13/11/2019 at 11:32
Published on nhs.uk at 15:38


Thank you for taking the time to share your feedback with us.

We are delighted to read that you are pleased with the treatment and care you received at Royal Surrey and know the teams involved in your care will be most grateful to receive your feedback.

Your feedback will be passed along to the relevant managers to share with their teams.

Wishing you all the best.

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