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"Excellent service"

About: Torbay Hospital

I have recently been a patient of the breast care service following routine screening. I just wanted to say a big thank you to all staff involved from staff on the screening van to reception, admissions office, day surgery, medical and nursing staff As you can imagine it came as a big shock to me and my family to be recalled following routine screening. I have felt fully supported and fully informed right through the whole process from further tests being taken, surgery, recovery and post surgery results. I now move on to have radiotherapy but feeling very positive.

> As an ex matron i knew this was a great service with a truly special and hard working team. However to use this service as a patient is quite a different thing. I really am so grateful to everyone for looking after me and my husband so well.thank you

>

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Responses

Response from Torbay Hospital 4 years ago
Torbay Hospital
Submitted on 13/11/2019 at 10:03
Published on nhs.uk at 16:38


Dear Patient

Thank you for your kind comments.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Feedback and Engagement Team

Torbay and South Devon NHS Foundation Trust

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