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Care Opinion

Lovely staff

Story from nhs.uk

"Lovely staff"

About: Northumbria Healthcare NHS Foundation Trust

Went in after injuring my arm and was concerned it was fractured. The staff were amazing. They conducted a few tests and took some x rays. From entering to leaving I was dealt with in just 1hr and 10minutes. Thank you to all the nurses, it’s really appreciated.

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Responses

Response from Annie Laverty, Chief Experience Officer, Patient Experience, Northumbria Healthcare NHS FT 4 years ago
Annie Laverty
Chief Experience Officer, Patient Experience,
Northumbria Healthcare NHS FT

Submitted on 10/11/2019 at 20:33
Published on Care Opinion at 20:33

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Dear Sir / Madam,

Thanks so much for taking time to show your appreciation for the service that you received from us. I'm so glad that you were seen so promptly, by kind staff who wanted to give you the answers to the queries you had.

I trust your arm wasn't fractured in the end - but regardless, I do hope your injury hasn't been causing you too much pain? I'll be passing your review on to the team involved - it will be a lovely way for them to start their week!

with best wishes,

Annie

Annie Laverty - Chief experience officer

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