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"Very professional manner"

About: University Hospital Wishaw / Emergency Department University Hospital Wishaw / X-rays and Scans

(as a relative),

Husband presented himself at A&E this morning, with what he thought was his knee had popped out. 

Charge nurse Alison dealt the with my husband in a VERY professional manner. Lots of reassurance given. X-ray staff were also very professional as were the portering staff. Can’t praise UHW enough. Too many people are quick to criticise  UHW, I can’t understand why. Please pass on to charge nurse Alison our thanks. 

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Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 12/11/2019 at 14:56
Published on Care Opinion at 14:56


picture of Andy Pender

Dear WDA,

Many thanks for taking the time to post your lovely comments in respect of your visit to the emergency department.

I will ensure Alison is informed of your positive feedback and I am sure she will be delighted to read this.

I hope that you are feeling better and recovering well.

Best wishes

Andy

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