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Amazing service

Story from nhs.uk

"Amazing service"

About: Cumberland Centre

My daughter trapped her finger in the door and ripped her fingernail off. They nurses put her as a priority and saw her straight away they made her comfortable and less distressed! They provided her with a teddy bear and sent her for an X-ray! They then went above and beyond and slotted her fingernail back in. My daughter is only 3 and was extremely distressed they were so quick and professional. I couldn't have asked for anyone better than the nurse we had.

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Responses

Response from Cumberland Centre 3 years ago
Cumberland Centre

Submitted on 24/08/2020 at 16:10
Published on nhs.uk at 18:43

Apologies for the delay in responding.

Matron Diane Oliver has responded to say:

Thank you for taking the time to comment on our services. This must have been a very distressing incident for your daughter and you.

I am pleased the staff were able to help with the injury and also made you and your daughter feel at ease.

I will ensure the staff involved are made aware of your kind comments.

Kind regards

Diane

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