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Excellent service

Story from nhs.uk

"Excellent service"

About: Royal Surrey County Hospital

The hospital called me on Nov 8 to advise that an earlier appointment was available on Saturday Nov 9. I accepted this and was very impressed with the service. Comments as follows:

1. Parking was a dream. I was expecting to wait at least 30 minutes.

2. The consultant saw me 40 minutes earlier than my allotted appointment.

3. The consultant was very professional and gave me a lot confidence with my issue.

Is it possible to get future appointments on Saturday?

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Responses

Response from Royal Surrey County Hospital 4 years ago
Royal Surrey County Hospital

Submitted on 11/11/2019 at 18:11
Published on nhs.uk on 16/11/2019 at 16:20

Thank you for taking the time to share your feedback with us. We are glad you had a positive experience. We will pass your message on to the relevant department to share with colleagues. Wishing you all the best.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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