"feel alone without person centred care or support"

Referred to Sutherland centre psychological services from healthy minds for specialist physchotherapy approx 09/17. In 03/18 was told therapy would start around 05/18. I still await therapy to start and it is now 11/ 2019. I have been offered workshops, which has already been discussed in detail with myself with conclusion drawn by the psychotherapy assessor this would probably be of little benefit as I work in health myself and have knowledge already of services / therapies. Also discussed that I work full time and cannot get leave from work to attend workshops that potentially are of little benefit. I recently visited family other side of the world, and during this time it seems physchotherapy services have finally been trying to get in touch, however, as I was away I did not receive such calls. Upon my return to the UK I find a letter waiting mentioning more workshops, but stated non-attendance of workshops will not affect my pyschotherapy services yet to be recieved, and will remain on the waiting list. Today is Saturday I am on my own internally with my predicaments from life traumas, working hard to stay well whilst I wait (which no one appreciates) and today, Saturday, when Sutherland centre is closed, meaning I have no one to respond to, I recieve a letter (with no weekday or weekend contact numbers) stating I will be discharged from services if they do not hear from me by the end of the week as I have not attended workshops. Feels like the biggest let down and reminder how alone I am, with no support out there. During previous face-to-face service assessments and in written documentation it had been concluded that omitting workshops would not be detrimental to services offered and that I would remain on the waiting list for therapy and support. Yet today's letter says the opposite, that I am to be discharged, with no enquiry as to how I am, no support contact numbers, no apology for prolonged wait time or expected wait timescales and with no telephone support as previously promised. Perhaps if the services had consulted previous meeting outcomes, they would have been able to see that my work predicaments providing NHS services disallows me from taking time out for workshops, and that the previous letter recieved states that workshop non-attendance will not affect any treatments that I await on their extremely long waiting list. Today's letter has not been of help or support, but rather an insult, which has resulted in affirmation of how alone I feel with my health predicaments in this world and within the NHS (of which I proudly serve myself with complete holistic care and passion) and feel betrayed after such a long long wait, without care or enquiry of my welfare, alone.