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Overall care was fine

Posted By Twiggy51

"Overall care was fine"

About: Cumberland Infirmary / General medicine

(as the patient),

I was admitted to Larch Ward. Overall care was fine, nurses very busy and it took 4 requests over 2 days to get help showering, in 4 days I got one shower.

There was not enough understanding of my medications and I sometimes had to guide staff as to what I had to take, thank goodness I still have my faculties.

The staff are definitely overworked.

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Response from Cumberland Infirmary 2 years ago
Cumberland Infirmary

Submitted on 20/08/2021 at 15:24
Published on nhs.uk at 18:00

A recent audit of the Trust responses on this website has identified that we did not receive your comment and therefore have not been able to respond in an appropriate timeframe. This was beyond our control as we have only recently been given the access to enable us to respond. Please accept our apologies for this error.

If you feel that you would still like a response to your comment please resubmit your feedback and this will be dealt with immediately.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

Patient Experience

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