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"Dismissed and sent home without any support"

About: Kettering General Hospital / Accident and emergency Northamptonshire Healthcare NHS Foundation Trust / Liaison psychiatry

(as the patient),

I suffer from mental health and I sometimes need to go to Accident and Emergency when I’m feeling really low and suicidal or when I have harmed myself. When attending A& E to be assessed by the mental health team I can wait hours depending on how busy they are and then I literally sit down and I'm in the room for less than 5 mins and they've dismissed what I'm feeling and sent me home without any support. It’s an absolute joke! No matter how low or how suicidal or how badly I’ve self harmed they just see me for less than 5 mins and send me home!  

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Responses

Response from Patient Advice and Liaison Service Officer, Northamptonshire Healthcare NHS Foundation Trust 4 years ago
Northamptonshire Healthcare NHS Foundation Trust
Submitted on 12/11/2019 at 13:26
Published on Care Opinion at 13:43


Thank you for taking the time to share your thoughts on our services.

Your feedback is important to us, so that we can continually work to improve the quality of our services.

Feedback is always taken seriously and acted on where you have raised a concern or suggestion.

The time you have taken to get in touch with us is valued and if you would like us to look into the matter further please contact;

0800 917 8504

Patient Advice and Liaison Service

Northamptonshire Healthcare NHS Foundation Trust

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