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Thank You

Story from nhs.uk

"Thank You"

About: Whipps Cross University Hospital

Although we had to wait over an hour for our appointment with the Dr and the advice we were given was vague we were directed to the plaster room where we were greeted by a particular gentleman. He was so very kind taking time to explain and adjusting my friends sling so it was more comfortable for her. We were given tips on how to manage and what to do in certain situations. Thank you for your time, kindness and advice. You made a stressful time so much easier. Keep up the great work.

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Responses

Response from Whipps Cross University Hospital 4 years ago
Whipps Cross University Hospital

Submitted on 08/11/2019 at 13:15
Published on nhs.uk on 15/11/2019 at 19:21

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at Whipps Cross Hospital. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We have shared your kind words with the staff that took care of you and I am sure he would be happy to read it. We take this opportunity to wish the patient all the best for the future.

Kind regards

Central Complaints Team

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