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"Poor performance "

About: Royal Free Hospital

I am sorry but as part of you regular reviews at the NHS I am not happy at your standards of care. Patients are being left unattended, there are poor staffing levels, I do not notice much diversity in your organisation, the pay is poor, the staff can be rude at times. The canteen has a poor selection of food on offer especially for this with special diets, the police are always there why and for what reason.

On a better note, the NHS is a safer place to visit. There are warm places for patients and their associates to be seated, parking is clear and fair at times although the prices are high in some of the car parks. The staff are helpful and provide information, the corridors and walkways are clearly marked to where one has to go to, there is a calm ambience in many of the places.

The hospital chapels are nice and roomy. There is provision for all faiths and those of none to visit and feel peace.

There are lovely green spaces that one can sit and contemplate on. the making green of brown spaces with a touch of black in and amongst the white.

The walks through the premises are nice with lots of works of art that really help with the emotions of patients and staff alike dealing with difficult situations.

More referring to exercise classes would be beneficial for the patients to help with the recuperation from medical events and as an aide-Ameliorette to their respective treatments.

A library of books for health and for leisure could be made available for the public who visit and themed cafes to relax and take a break.

Announcements do punctuate the air and lead one on to their final destination but let it be good.

For me sandwich, crisps, some fruit and a glass of water from bottle would be nice. The service is decent and I am satisfied with it all.

More vegetarian and vegan food selection is asked for and more trips to parks in sensible and mature groups is desired.

Well down to all who participated. Congratulate yourself on this and many more achievements in the offing.

Big thank you with love and light.

If all else fails ask someone for help and if not then the next and next until something is learned and understood.

Merci et ciao.

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