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No Care

Story from nhs.uk

"No Care"

About: The Bradgate Mental Health Unit

The entire time spent trying to deal with this unit is an absolute waste. If someone doesn't have the capacity to understand what is happening and try to fine out this information by themselves then they will truly be forgotten. Extremely poor timekeeping and information about future visits.

This has been written as an outpatient.

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Responses

Response from The Bradgate Mental Health Unit 4 years ago
The Bradgate Mental Health Unit

Submitted on 18/11/2019 at 15:46
Published on nhs.uk at 15:46

We would like to thank you for taking the time to post your comment. We are very sorry to hear about your experience as an outpatient at Bradgate. This is not the experience we would want any of our service users to have as we try to ensure we provide the best care and treatment for everyone who accesses our services.

If you would like to speak to someone further about the issues you have raised then please contact the Patient Advice and Liaison (PALS) Team by email at pals@leicspart.nhs.uk or by phone on (0116) 2950830.

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