I had to wait 55 minutes after the time of my appointment before seeing the person I was there to see. There were no 'approximate waiting times' visible in the waiting area and the receptionist didn't inform me they were running behind. I understand the NHS is overburdened at the moment, but the common courtesy of keeping me informed would have made my visit easier. My husband has a brain injury but wanted to accompany me to this appointment, however, he doesn't cope well if things don't run to time.
"Friendly staff but a long wait"
About: James Paget University Hospital James Paget University Hospital Great Yarmouth NR31 6LA
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from James Paget University Hospital