"Keep it up!"

About: Falkirk Community Hospital / Opthalmology

(as a carer),

Just wanted to say thank you to all the staff at the eye clinic at Falkirk Community Hospital for making our return visit such a pleasant and easy experience.

Friendly staff at all levels, clear explanations, seen on time, happy atmosphere. It all makes such a difference to the hospital experience.

Keep it up! It's unusual these days to be treated as a person when you're in hospital, and it makes such a difference to the patients and their carer when it does happen.

Responses

Response from Angela Dunbar, Advanced Nurse Practitioner, Ophthalmology & Pain Management, NHS Forth Valley 10 months ago
Angela Dunbar
Advanced Nurse Practitioner, Ophthalmology & Pain Management,
NHS Forth Valley
Submitted on 12/11/2019 at 13:27
Published on Care Opinion at 13:43


Hi beejay71,

Thank you for your kind and positive feedback of your eye clinic experience. It is always great for staff morale when people take time out of their busy lives to say such positive things. You can be sure that I will highlight your feedback to all staff within the eye clinic and want to thank you again for letting us know.

Kindest regards

Angela

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