"Good practice"

I have had conjunctivitis, given drops which I was allergic to, new preservative free drops, still not gone after 2 weeks, now given steroid drops, the doctor has been very efficient, checked my eyes very thoroughly. Also mentioned that I have a problem with my wrist, got an appointment next week for a steroid injection which I hope will solve the problem. It is very hard to get an appointment with a doctor sometimes, but I do understand that they have to prioritise with so many patients to look after. I think all doctors surgeries are under pressure, it is finding the right way to deal with it! I am also diabetic and get good care for that too.