"Diabolical"

The Doctors and nurse's are very good when you manage to get to see or speak to them, otherwise the service is diabolical. t took 3 1/2 wks to get an appointment to have a blood test at the DR request, to then have to make a special journey into the surgery to find out if the results were back in, to find they had been there for nearly a week, to then be told my results had come back with problems and I need to speak with the DR, to then be told I would have to wait 16 days before a DR could tell me the results ( diabolical ).

Then when I eventually spoke to a DR i was told I needed to start a course of injections and someone would ring me that day to arrange to start the injections straight away, days later still no phone call, another trip into the surgery to try and sort out what's happening to be told the first injection appointment would be in 9 days. It should never have taken 16 days to speak to a GP about results that have come back with issues that need treating and then have to chase those results because nobody rings to let you know they are in or there is a problem.

There is no privacy when trying to make an appointment as everyone that is standing in the que behind or by the side of you can hear why you need it.

we were told that the joining of the surgery's would make things better but mine and my husbands experiences have been far from better.