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Efficient Caring service

Story from nhs.uk

"Efficient Caring service "

About: Fairfield General Hospital

My husband attended A&E this morning following a fall from scaffolding ,he was in a lot of pain in his back , he was seen very quickly by a triage Nurse who then called him back shortly after and gave him much needed pain relief . He was then seen by a Nurse who immediately sent him for an X-ray thankfully no serious damage was found The Nurse then gave him medication and advice before he left .All the staff Including those from the X-ray dept where professional and compassionate we arrived at about 9.30am and my husband left approx 12midday 2.5hrs in A very busy dept fantastic well done ! and Thank you very much .

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Responses

Response from Fairfield General Hospital 4 years ago
Fairfield General Hospital

Submitted on 18/12/2019 at 13:47
Published on nhs.uk at 13:50

Thank you for your comments

Our staffs consistently strive to provide the best quality care they can and so we are delighted that your experience reflected this. We are pleased to hear you were seen in a timely manner by all our departments, keeping your wait to a minimum.

Your comments will be cascaded so thank you.

Kind regards

The Patient Experience Team

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