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"Mobile breast screening"

About: Royal Cornwall Hospitals NHS Trust

(as a service user),

So I've hit the age and arrived for my first mammogram at the mobile unit in Asda, Falmouth.

They are incredibly busy but throughout was treated with respect, dignity and a careful personable-ness that blew me away.

Such a great service, dedicated staff who treated me as an individual, thank you NHS!!

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 4 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 15/11/2019 at 15:18
Published on Care Opinion at 15:18


picture of Jess Saunders

Dear Anon68,

Thank you for taking the time to share your story with us, I was pleased to read that you were treated with respect and dignity during your first Mammogram appointment. It is lovely to see that you were treated as an individual by our dedicated staff.

I am responding to you as a member of the Patient and Family Experience Team here at the Trust, but I will share your story with the team in Clinical Imaging who oversee this service.

Thank you again for your feedback.

Very best wishes,

Jess

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