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Premed

Story from nhs.uk

"Premed"

About: Burnley General Hospital

Was told because my blood pressure was slightly high,because I had not taken my ramapil that morning, I would be taken off the waiting list and would have to return to the beginning by returning to my doctor and restart the journey again, after months of appointments and waiting.. surely this cannot be correct and waists NHS money I am completely confused ...

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Responses

Response from Burnley General Hospital 4 years ago
Burnley General Hospital

Submitted on 04/11/2019 at 13:55
Published on nhs.uk on 11/11/2019 at 18:44

Thank you for taking the time to share your experience on NHS Website about your visit to the Ophthalmology Department at Burnley General teaching Hospital.

I am sorry to hear of your recent experience and will ensure that your comments are brought to the attention of the senior staff for the department and shared with the team.

If you would like to provide further information about your experience you can contact the Patient Experience team. You can contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk

Or if you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Many thanks again for taking the time to provide your feedback.

Sarah Ridehalgh

Patient Experience Facilitator

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