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"Excellent care given to my mother"

About: Dr Gray's Hospital / Emergency Medicine Dr Gray's Hospital / General Surgery

(as a relative),

My mother was an emergency admission via A&E at Dr Grays to the surgical Ward - with 3-week history of vomiting and weight loss.   From the minute she entered the front door of A&E till the discharge from the ward 1 week later,   she was treated with the upmost dignity and respect.   All staff were very professional in their care and nothing was a bother to them.   A special thank you to Diane, David and Tracy in A&E for their efficiency in getting her  comfortable.   Also to Tracey - Senior  Charge Nurse, Debbie, Zoe and all the nurses who looked after my mum in Ward 5.   A credit to Dr Grays.

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Responses

Response from Diane Vass, Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital, NHS Grampian 4 years ago
Diane Vass
Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital,
NHS Grampian
Submitted on 12/11/2019 at 02:42
Published on Care Opinion at 02:42


picture of Diane Vass

Dear Garom

Many thanks for your kind comments about the way your Mother was treated in A&E and in Ward 5.

Its very heartening to hear your Mother was treated with dignity and respect in both areas and she didn't have to stay in hospital for very long. I hope she has continued to make good progress since she got home.

I will certainly pass your thanks to the named nurses who will be delighted to receive this, they definitely are a credit to Dr Grays.

Kind Regards


Diane

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