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Appointment cancellation

Posted By sdfgh

"Appointment cancellation"

About: Cannock Chase Hospital / Podiatry

(as a service user),

As carer, phoned to cancel an appointment.  No staff to take call. Refer to email, sent/returned!

Checked address again, correct!  Re-emailed, no such address!!!

Get it right.

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Responses

Response from Cannock Chase Hospital 4 years ago
Cannock Chase Hospital

Submitted on 17/12/2019 at 16:21
Published on nhs.uk at 16:36

As a Trust we value our patients, carers and relatives and welcome your involvement in improving their experience.

With that in mind to enable us to further explore the concerns you have raised, could you please clarify which department the concern relates to as the hospital has several departments.

We would welcome the opportunity to discuss further the details of the incident and would encourage you to contact the Trust’s PALS & Experience team on 0800 783 2865.

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