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"A genuine love and passion for the job"

About: Royal Alexandra Hospital / Urology (Ward 28)

(as a service user),

I have been in ward 20 in the RAH. All of the nursing staff have been fantastic. Nothing is too much for them. They have a genuine love and passion for the job they do and it is clear they care about their patients. An extra special mention goes to Carolyn and Katie, 2 of the registered nurses who have been looking after me. Thank you all so much for the care!  

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 4 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde
Submitted on 31/10/2019 at 14:04
Published on Care Opinion at 14:04


picture of Heather Lapsley

Dear TheOneCalledMe,

Thank you on behalf of the team in ward 20 for posting such lovely comments. The staff will be delighted to hear your kind words, particularly Carolyn and Katie for whom you have noted a special mention.

It can be a very worrying time, being admitted to hospital and the team work hard to ensure their patients are well cared for. I'm therefore grateful to you for sharing your experience.

Wishing you well in your recovery.

Kindest regards

Heather

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