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Care Opinion

Excellent care

Story from nhs.uk

"Excellent care"

About: Northumbria Healthcare NHS Foundation Trust

My husband has had elbow surgery today on ward 15. What an amazing team on this ward. Everyone was brilliant and professional with a little light hearted humour to ease any worry everything was explained in great detail and the care was outstanding.

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Responses

Response from Annie Laverty, Chief Experience Officer, Patient Experience, Northumbria Healthcare NHS FT 4 years ago
Annie Laverty
Chief Experience Officer, Patient Experience,
Northumbria Healthcare NHS FT

Submitted on 01/11/2019 at 11:28
Published on Care Opinion at 17:02

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Dear Anonymous, Thank you so much for sharing this review with us, it’s lovely to hear that your husband experienced such good care on Ward 15 - I agree a little gentle humour does goes a long way to ease the nerves. I’m glad this was the case for you too. I hope that your husband is recovering well after his surgery and that you’re taking care of yourself too! I’ll be sure to share your review with our surgical team, thanks for giving me the opportunity to thank them. Best wishes, Annie Annie Laverty – Chief Experience Officer

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