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Urgent referral downgraded

Posted By Fyfy

"Urgent referral downgraded"

About: Western General Hospital / Gynaecology

(as the patient),

My urgent referral was downgraded I had a cat scan and a mass was found on my ovary was referred to gyny but my gp was informed that I should get and ultra sound and aCA125 blood test, after getting results from these test my GP once again made an urgent referral to gyny but I received a letter saying it had been down graded and I have been put on an 18 waiting list. I am very upset and frustrated between being seen by go and having tests 10 weeks have already lapsed and now another long wait. Not happy at all

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 30/10/2019 at 14:16
Published on Care Opinion at 14:16

Dear Fyfy

Thank you very much for sharing your feedback with us and l am sorry to hear of your difficulties.

To help us look into this for you I would be grateful if you can please contact the Patient Experience Team as we will need some further information from you. They can be contacted on:

Email: feedback@nhslothian.scot.nhs.uk

Telephone: 0131 536 3370

I do hope that we can get to the bottom of this for you.

With best wishes

Jeannette

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