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Ward 5

Story from nhs.uk

"Ward 5"

About: James Paget University Hospital

Ward 5

Our Dad was admitted on Friday evening after having a really bad fall. We waited in A & E for just over 3hrs. Dad was taking through to a cubicle were the staff were really kind to him. At 87yrs old with hard of hearing it's all very scary. Dad was taking up to Ward 5. The staff there were lovely to him making sure he was ok at all times. When we went up to ward 5 on Saturday & Sunday for visiting the staff were really caring and helpful. So many people forget to say thank you to the staff. So a big thank you from us to you for being so kind and thoughtful to our Dad. Take care

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Responses

Response from James Paget University Hospital 4 years ago
James Paget University Hospital

Submitted on 28/10/2019 at 14:30
Published on nhs.uk on 30/10/2019 at 18:21

Thank you for taking the time to post your lovely feedback, which I have shared with the teams involved in your Dad's care. It is wonderful to hear that the service he received had such a positive impact on his overall experience.

Kind Regards

Amanda Hood, Head of Patient Experience and Engagement

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