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"Fantastic Staff and Brilliant Care"

About: Charing Cross Hospital

I was seen at the Neurology clinic at CXH in June, and from the moment I arrived, the staff made sure that I was O.K. The nurse specialist I saw, was brilliant, explained everything to me, cleared all my questions up, and was shocked, when I confessed that I seem to have a strange habit of stumbling into doors and other objects. I admitted that it was common knowledge that my balance was atrocious, and that no-one could ever figure out why. I said to the nurse specialist that I’d injured my shoulder, and was not sleeping at all well, and he was concerned about the situation(first one - I believe), and told me that I was to return in December. I am currently undergoing physiotherapy to see if that would help, but I give all my thanks to the Neurology team. They don’t know how much they are respected by me and my family. They all work hard, and get little thanks in return. Thank you to everyone in Neurology at CXH, and I hope that you all know how much you are appreciated.

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Responses

Response from Charing Cross Hospital 4 years ago
Charing Cross Hospital
Submitted on 28/10/2019 at 10:01
Published on nhs.uk at 10:08


Imperial College Healthcare NHS Trust is delighted to hear your feedback regarding your care received in our Neurology Department at Charing Cross Hospital. Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers. Thank you for taking the time to post your response. Imperial College Healthcare NHS Trust appreciates and values your comments.

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