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Really shocking night time ward

Story from nhs.uk

"Really shocking night time ward"

About: York Hospital

Agency health Incapable of basic care left numerous time in feacea and urine due to slow buzzer response. Nhs nurses generally v capable most humiliated I’ve ever been and also dealing with cancer

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Responses

Response from Lauren Rainer, Administrator, Patient Experience Team, York Teaching Hospitals NHS Foundation Trust 4 years ago
Lauren Rainer
Administrator, Patient Experience Team,
York Teaching Hospitals NHS Foundation Trust

Submitted on 29/10/2019 at 09:43
Published on Care Opinion at 09:43

Thank you for taking the time to let us know about your experience at York Hospital. Please accept my sincere apologies for the treatment you received. No patient should be left in that condition. Unfortunately, because this feedback is anonymous, I cannot action your comment further. Should you wish to raise this with us, please do contact the Patient Advice and Liaison service on 01904 726262 or pals@york.nhs.uk. If you need to use our services again, I hope you experience a much improved standard of care.

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