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"Dislocated Shoulder - fantastic Doctor"

About: Chorley & South Ribble Hospital

My Mother attended as she had a fall and had hurt her shoulder. She was in a huge degree of pain, but was sat waiting for Triage for almost an hour with no pain relief. After we'd been to Triage, we were immediately sent to X Ray, where again despite an obvious shoulder injury she had to wait without pain relief to be seen. After X Ray it was apparent she had dislocated her shoulder, after that things moved pretty quickly. she was seen by wonderful staff including a doctor who relaxed her, administered pain relief and put the shoulder back. He really was so caring and explained everything he was doing. A real credit to your hospital

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Responses

Response from Chorley & South Ribble Hospital 4 years ago
Chorley & South Ribble Hospital
Submitted on 24/10/2019 at 11:00
Published on nhs.uk at 14:32


Good morning and thank you for your review. Firstly I hope your mother is well on the road to recovery now. My apologies for your initial wait time in regarding to triage, I know you can probably appreciate we are busy at times. But I was happy to read that we acted efficiently as soon as we knew what the issue was. I will be sure to pass your feedback on to our team involved. Thank you

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