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Made to feel not important..

Story from nhs.uk

"Made to feel not important.."

About: Dr Prasad's Practice

Merely ringing up for advice has been as issue, I’ve been told that my issue is not important when it involves my cervical health, I’m very shocked & devastated a surgery I’ve used my whole life would turn me away.. Was only wanting a bit of information.

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Responses

Response from Dr Prasad's Practice 4 years ago
Dr Prasad's Practice

Submitted on 07/11/2019 at 16:34
Published on nhs.uk at 20:55

Thank you for bringing your concerns to our attention, as we do value all feedback and strive to learn from patient experiences, and I am sorry to hear that you are unhappy with your recent experience at our Practice.

Unfortunately, I cannot respond to individual cases on NHS Choices, but if you would like to discuss this further please contact my team and we will be happy to look into this for you.

Yours faithfully, Practice Manager St James Health Centre

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