"Could be better "

About: Basildon University Hospital Basildon University Hospital Basildon SS16 5NL

Posted via nhs.uk 4 years ago

Attended in A&E. Nice and competent nurses on triage. Disappointed, as I was seen by a doctor which was rude from the beginning with me and with my next of kin. . A doctor not really kind, and without any interest to listen the patient.

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Basildon University Hospital

Submitted on 23/10/2019 at 12:01

Published on nhs.uk at 12:20

Thank you for your comments following your recent attendance in the Emergency Department at Basildon hospital. We are sorry that your impression of the doctor was not a positive one. If you would like to discuss your experience further, please contact our Patient Advice & Liaison Service (PALS) at pals@btuh.nhs.uk and they will explore your concerns with the department's senior team.
Thank you.

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