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"Great Care"

About: Royal Sussex County Hospital

I visited A&E under the advice of my GP following a severe allergic reaction, I was seen by a fantastic nurse in triage before I even had the chance to sit down! Following triage the nurse took me straight to a Doctor who also offered fantastic care, from start to finish I was probably in A&E for 2 hours and was treated fantastically the improvement in that time was amazing, I was able to breath again and the facial swelling had almost disappeared, massive thanks and patience to the team, the incident flared up my anxiety which probably made me a bit of an awkward patient but nevertheless was treated with incredible care. Big thanks to the A&E Team you guys are amazing.

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Responses

Response from Royal Sussex County Hospital 4 years ago
Royal Sussex County Hospital
Submitted on 20/11/2019 at 09:31
Published on nhs.uk at 18:32


Dear Daniel

Thank you so much for contacting us and I am sorry for the delay in responding to you.

I was so pleased to learn that your experience was so positive and our staff were able to support you at an understandably anxious time. I know they will be so pleased when they read this.

With best wishes

Hannah Pacifico

Patient Experience Manager

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